Q&A Electrical controller
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- Electrical overload protective device (Shock Relay)
- Electrical overload protective device (Shock Monitor)
Shock Monitor
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| Q1 | I would like to purchase a 50m sensor cable for the TSM4000. Is this possible? |
|---|---|
| A1 |
The TSM4000 sensor cable is guaranteed to be up to 30m long. Any longer than this will be susceptible to external disturbances, which will affect accuracy and will be unacceptable. Back to Questions |
| Q2 | I would like to purchase a 5m I/O cable for the TSM4000. Is this possible? |
| A2 |
The TSM4000 I/O cable is guaranteed to be up to 3m long. Lengths of 3m or more are not supported. Back to Questions |
| Q3 | Instruction Manuals states that the rated current value of a 0.4kW (400V) motor is 1.2A, but if the rated current value of the motor used as an example is 0.95A and you want to set it to 100% of the motor rating, then 0.95/1.2 = 79%, so is it correct to understand that if you set it to 79%, it will become 100%? |
| A3 |
This is useful as a reference, but it is not accurate because the current is not proportional. If accuracy is required, you will need to actually measure and compare using a power meter. Back to Questions |
| Q4 | Shock Monitor detects power, but the power value = voltage x current x power factor (phase difference 0 to 1). There is no parameter to set the power factor, so how is the power value calculated? |
| A4 |
Shock Monitor displays current and voltage as waveforms (sine waves), processes them as vector calculations, and displays the results as power. Back to Questions |
| Q5 | Regarding the analog output of the TSM4000, Instruction Manuals states that connector numbers 5 "Aout" and 12 "0V," but is it correct that 5 is "+" and 12 is "-"? |
| A5 |
There is no doubt that 5 is "+" and 12 is "-". Back to Questions |
| Q6 | When the control power supply voltage for the TSM4000 is 48V DC, is it possible to use a special-order product? |
| A6 |
Special-shaped products are also not available. Back to Questions |
| Q7 | When I press the set key in monitor mode on the TSM4000 to display kW, current, voltage, and frequency, is load monitoring still occurring in this display state? |
| A7 |
It calculates power but does not output relays. Back to Questions |
| Q8 | In the case of inverter drive, Instruction Manuals says to connect Shock Monitor to the secondary side of the inverter, but if only relative values are used, is it possible to connect it to the primary side of the inverter and use it? |
| A8 |
If connected to the primary side of the inverter, power cannot be detected correctly. Please use it by wiring it to the secondary side of the inverter. Back to Questions |
| Q9 | The motor power supply voltage for the TSM4000 is 480V. Can I use it? |
| A9 |
The allowable power supply voltage for the TSM4000 is 500V. Considering that power supply voltage generally fluctuates by ±10%, the voltage becomes 480V x 1.1 = 528V, which exceeds the allowable value and is therefore unusable. Back to Questions |
| Q10 | I would like to use the TSM4000 with a power supply frequency of 333 Hz. Is this possible? Also, if a special model is available, is there an upper limit to the frequency? |
| A10 |
Special-sized products (high frequency specifications) are available. There is no upper limit on frequency, but it depends on your usage conditions. Also, accuracy decreases above 120Hz. Back to Questions |
| Q11 | Are there any precautions to take when using a single-phase motor? |
| A11 |
For small single-phase motors, the difference between the rated current and no-load current is small, making it difficult to detect if the current is set lower than the rated current. The assumption is that the current change will be large. In the case of small motors, the current value is small and it is necessary to increase the number of through-holes, but this may not be physically possible. Back to Questions |
| Q12 | What is the "moving average sampling number"? |
| A12 |
For example, if you set it to "5", 1st time: average of 1 to 5 2nd time: average of 2 to 6 3rd time: average of 3 to 7 The load to be averaged moves in this way. Back to Questions |
| Q13 | What happens if there is a power outage while using the TSM4000? |
| A13 |
If a momentary power outage lasts less than 0.1 seconds, operation will continue without any problems and monitoring and relay output can be maintained. Even if there is a change in the motor voltage or current due to a momentary power outage, it will continue to function as a normal load monitor. If there is a power outage of 0.1 seconds or more, the power to Shock Monitor may be cut off, in which case monitoring will be disabled and the relay output will also be restored. After the power outage is resolved, the CPU will return to normal monitoring mode after the initial time has elapsed. Back to Questions |
| Q14 | When using the TSM4000M1 (contact detection type), the load factor of OUT1 is only about 10%. What should I do if I want to increase the load factor? |
| A14 |
Doubling the number of turns on the current sensor will double the load factor display. Back to Questions |
| Q15 | Is it possible to provide tropical treatment products for Shock Monitor? |
| A15 |
There is a specification that coats the printed circuit board of the product body. If you are concerned about humidity during tropical travel, we recommend using a moisture-proofing agent such as silica gel. Back to Questions |
| Q16 | What is the detection accuracy of the TSM4000? |
| A16 |
The detection accuracy is ±2%. Back to Questions |
| Q17 | Regarding the power calculation of the TSM4000, is it correct that the power factor is variable between 0 and 1? Please let me know if the power factor is variable or fixed. |
| A17 |
The power factor changes depending on the motor load factor. Shock Monitor does not directly detect the power factor, but calculates the power factor as a result of power calculation. Back to Questions |
| Q18 | Instruction Manuals explains the difference between torque monitoring and power monitoring when driving an inverter, and also describes precautions for torque monitoring, but which is better? |
| A18 |
Torque monitoring is not required when using an inverter. When changing the frequency, the setting value can also be changed using the process switching function, so we understand that it is often used for power monitoring. With torque monitoring, accuracy drops significantly at low frequencies, so when used in that range, careful attention must be paid to the setting values; in that case, I think power monitoring would be easier to set. Back to Questions |
| Q19 | Is it possible to output analog output in test mode on the TSM4000? |
| A19 |
Although it is not mentioned in the catalog or Instruction Manuals, it is possible. Only when the I/O cable is connected, approximately 5V will be output while you are holding down the SET button on the H1 Trip in test mode. While you are holding down the "SET button" on the H2 Trip, approximately 10V will be output. Back to Questions |
| Q20 | Instruction Manuals states, "Please install a CR source." What is a CR source? |
| A20 |
CR surge absorber. |
| Q21 | What thickness of wire is required to connect to a voltage doubler resistor? |
| A21 |
The current flowing is about 2mA, so I think 0.5sq is sufficient. *If you use wire that is too thin, it may break, so a certain thickness is necessary. Back to Questions |
| Q22 | The instruction manual states, "To allow heat from Shock Monitor to escape, leave the distance shown in the diagram on the left from other equipment, walls, or wiring ducts" (1 cm on both sides, and 10 cm above and below). However, please tell me the amount of heat generated by Shock Monitor. |
| A22 |
Power consumption is 10VA. Back to Questions |
| Q23 | The instruction manual says, "To allow heat from Shock Monitor to escape, leave the distance shown in the diagram on the left from other equipment, walls, or wiring ducts (1 cm on both sides, 10 cm above and below)." But why does it need to be 10 cm above and below? |
| A23 |
The bottom dimension of the main unit may interfere with the I/O cable when used, so in that case, a space of 10 cm must be left. If you are not using the I/O cable, 1cm above and below is sufficient. Back to Questions |
| Q24 | On the TSM4000, is there a problem if High2 is lower than High1, such as High1: 135% and High2: 100%? |
| A24 |
It's okay if High2 is lower. Back to Questions |
| Q25 | For Shock Relay, the item for the minimum allowable load of the output relay states, "The output relay contact... via a minute current relay...", but there is no mention of this for Shock Monitor. Is this not necessary for Shock Monitor? |
| A25 |
The concept behind both Shock Relay and Shock Monitor is the same, it's just not stated. Back to Questions |
| Q26 | In the case of the basic model of the TSM4000, it is said that negative torque can be monitored for High1, High2, and Low, but in what cases does negative torque occur? |
| A26 |
If the minimum applicable load is not met, a low current relay is required. When driving a motor, the torque is usually positive, but in the case of an elevator, for example, the torque is positive when going up but negative when going down. When descending, the motor does not output force, but rather rotates while braking itself to prevent slipping, resulting in negative torque. (Example) When suddenly decelerating in inverter operation (Example) When driving while being pulled by a load Back to Questions |
| Q27 | I am using an inverter and AC reactor with the TSM4000. If the AC reactor is installed on the secondary side of the inverter, should I install Shock Monitor before or after the AC reactor? |
| A27 |
It is not recommended to use Shock Monitor when an AC reactor is installed on the secondary side of the inverter. The secondary side voltage may fluctuate and cause damage. Please install the AC reactor on the primary side and Shock Monitor on the secondary side. Back to Questions |
| Q28 | I purchased the TSM4000 (basic model), but can I change it to panel mounting? |
| A28 |
Even the basic model can be installed using panel mounting brackets. However, the socket terminals will be facing in the opposite direction, making wiring more difficult. Back to Questions |
| Q29 | Is it possible to set parameters on the TSM4000 before shipping? |
| A29 |
No. If the setting is changed after shipping, the customer will not know that the setting has been changed, which may cause problems. Back to Questions |
| Q30 | Please tell me about the TSM4-PR2 voltage doubler resistor. 1.What is the TSM4-PR2 for? 2.What is the difference between TSM4-PR1? 3. Can I use the TSM4000 (non-CE compliant) in combination with the TSM4-PR2 (CE compliant)? |
| A30 |
1.TSM4-PR2 is a CE compliant product. * Shock Monitor itself must also be CE compliant. 2. The external dimensions are the same, but the internal resistance is different: PR1 is 100kΩ, and PR2 is 300kΩ. 3. The internal resistance is different, so if you combine them incorrectly, it may cause burning. Back to Questions |
| Q31 | Are voltage doubler resistors and step-down transformers the same thing? Also, can step-down transformers be used with Shock Monitor? |
| A31 |
The two are different; the voltage doubler resistor is an option exclusive to Shock Monitor and is not a type of transformer, and the pressure reducing transformer cannot be used with Shock Monitor. Back to Questions |
| Q32 | Is it possible to make the TSM4000 CE marking compliant? |
| A32 |
Yes, but Shock Monitor requires a DC24V power supply voltage. Although CE declaration is not required for current sensors, if a voltage doubler resistor is required, please use the CE-compliant TSM4-PR2 (quote item). Back to Questions |
| Q33 | Is the TSM4000 compatible with CCC? |
| A33 |
CCC certification is not supported. Back to Questions |
| Q34 | Does the TSM4000 comply with UL standards? |
| A34 |
All TSM4000 models do not comply with UL standards. Back to Questions |

