Troubleshooting High-speed lifter
Zip Master
If a malfunction occurs, the causes and solutions are shown in the table below. Please shut off the power before inspecting.
*For servo motor drive types, please also refer to the motor manufacturer's Instruction Manuals.
| 1 | Doesn't work |
|---|---|
| 2 | Works in reverse |
| 3 | Operation is unstable |
| 4 | slip down |
| 5 | Poor stopping accuracy |
| 6 | Abnormal noise and vibration occur |

Zip Master
| 1 | Doesn't work |
|---|
| Cause 1 | No power | Inspection method | Check the power supply voltage | Solution | Connect the power circuit correctly |
|---|---|---|---|---|---|
| Cause 2 | Poor connection of motor terminal block screws | Inspection method | Check for loose screws and disconnections | Solution | Ensure a secure connection |
| 2 | Works in reverse |
|---|
| Cause 1 | The phase sequence of the power lines (U, V, W) is different | Inspection method | Check the phase sequence of the power lines (U, V, W). | Solution | Swap two of the power lines (U, V, W) |
|---|
| 3 | Operation is unstable |
|---|
| Cause 1 | Overload, brake release | Inspection method | Check the connection status of power lines (U, V, W phases) | Solution | Fix any loose terminals |
|---|
| 4 | slip down |
|---|
| Cause 1 | Brake malfunction | Inspection method | Check for brake operation noise | Solution | Please contact us |
|---|---|---|---|---|---|
| Inspection method | Check for loose screws and disconnections | Solution | Ensure a secure connection |
| 5 | Poor stopping accuracy |
|---|
| Cause 1 | Brake lining wear | Inspection method | Brake gap inspection | Solution | Adjust the brake gap |
|---|
| 6 | Abnormal noise and vibration occur |
|---|
| Cause 1 | Loose bolts for fixing the main body | Inspection method | Check the installation status and check for loose bolts | Solution | Install correctly and tighten the fixing bolts securely. |
|---|---|---|---|---|---|
| Cause 2 | Power supply Open phase | Inspection method | Measurement of power supply voltage (U, V, W) | Solution | Connect the power supply successfully |

